Privacy Policy

eTrust Financial Group ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

We collect information you voluntarily provide, including your name, phone number, email address, date of birth, home address, and information related to your insurance needs. We may also collect basic technical information when you visit our site, such as browser type, IP address, and pages visited.

2. How We Use Your Information

We use your information to respond to quote requests, prepare and deliver insurance illustrations, schedule and confirm appointments, send follow-up communications by email, phone, and SMS, and comply with legal and regulatory requirements.

3. SMS Communications

By providing your phone number on any of our forms, you consent to receive SMS messages from us related to your insurance inquiry, including appointment confirmations, quote follow-ups, and policy information. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of mobile opt-in data and consent are not shared with any third parties.

4. How We Share Information

We share your information only with insurance carriers when you apply for coverage, underwriting and policy administration vendors as needed to process applications, service providers such as our CRM, email, and scheduling tools under confidentiality agreements, and government agencies when required by law. We do not sell or rent your personal information to anyone.

5. Cookies

Our site may use cookies for basic functionality and analytics. You can disable cookies in your browser settings.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights

You can request access to, correction of, or deletion of your personal information by contacting us using the information at the bottom of this page.

8. Children

Our services are intended for adults 18 and older. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be posted on this page with an updated effective date.

10. Contact

eTrust Financial Group
1880 Vista Way, Waxahachie, TX 75165
[email protected]
469-553-8441